Shipping

Our shipping calculator will calculate shipping on your order based on the package weight and your location. We do offer free shipping on orders of $50.00 or more. If you have any questions about your shipping charges, please contact us via email. Please note that free shipping costs on orders of $50.00 or more and on hay is to CONTIGUOUS U.S. ADDRESSES ONLY. If you are in Alaska or Hawaii, YOUR SHIPPING COSTS WILL BE HIGHER. PLEASE CONTACT US DIRECTLY FOR A SHIPPING QUOTE IF YOU ARE OUTSIDE OF THE CONTIGUOUS U.S. If you do not contact us prior to placing your order, we will contact you with the shipping costs before shipping your order out. We are sorry to have to do this, but shipping out of the contiguous U.S. can be quite costly, and we cannot always absorb these charges.

BULK FOOD PURCHASES (over 20 lbs.) may also incur additional shipping charges depending on your location. This is a step we have to take due to our already low food prices, and our desire to not have to raise those prices due to bulk orders on the opposite side of the country.

Most orders will ship within two (2) business days via USPS or FedEx Ground. Please allow an extra five (5) business days for made-to-order items such as ledges, houses, hay boxes and fleece items. Orders paid by e-check or money order will be held until payment clears.

At this time, we do not accept international orders. We are sorry for any inconvenience.